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Frequently asked questions

 
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Can I use my Hsinchu City Citizen Card as a library card?
What should I do after receiving the notification of activation upon completing online library card application?
Can I still borrow the collection if I forget to bring my library card?
The book I am looking for is in the library but I cannot find it.
I cannot apply for interlibrary loan.
I have returned the books. Why do I still receive notice for overdue or due?
I have applied a library card but am unable to pick it up in person. Do you provide postal service for it?
Can I change to another branch to pick up the book I reserved?
How can I change email address registered for the library card application?
Will book donation be accepted by the library?
Have you not received the reservation notification?
Can I use self-produced library card to borrow books (take a photo of the barcode or use special card collection APP)?
Which counties/ cities work with Hsinchu City for One Pass Library Card?
[Borrowing]What are the check-out rules for county/ city public library that work with Hsinchu City for One Pass?
Can’t find the book or lose the book
page GO records per page GO ,page 1 of 2 ,total 29 records
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